Common FAQs

GENERAL QUESTION

Web hosting is a service that allows you to publish your website online. Hosting providers supply the servers and technology needed so people can access your website via the internet.

A domain name is your website’s unique address (like www.yourbrand.com) that users type into their browser to reach your website.

Shared hosting is when multiple websites share resources on a single server. It’s an affordable solution, ideal for smaller websites or blogs that don’t require extensive resources.

SSL (Secure Sockets Layer) is a security standard that encrypts data exchanged between your website and visitors, protecting sensitive information like passwords or payment details. It helps build trust and improves your site’s security and SEO.

Transferring your website is easy. Simply select a hosting plan, and our expert team will help migrate your website files and databases smoothly from your current host, with minimal downtime.

cPanel is a user-friendly control panel that makes managing your hosting and website simple. It lets you create email accounts, manage files, install apps, and control various hosting features.

We provide 24/7 customer support through live chat, email, and phone. Our support team is always ready to help with technical questions or any issues related to your hosting.

Yes, we provide a 99.9% uptime guarantee to ensure your website remains accessible at all times. If an issue arises, we quickly resolve it to minimize disruptions.

Absolutely. As your site grows and requires more resources, you can easily upgrade your hosting plan anytime. Contact our support team, and they’ll guide you through the upgrade process.

Yes, we offer a 30-day money-back guarantee. If you’re not completely satisfied within the first 30 days, we’ll provide a full refund—no questions asked.

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